News & Events

Press Release

Announcing CoexLinks Fidelity 3.65 with Enhanced Performance and Multi-Processing
Ben Langhinrichs
Genii Software
+1 216-991-5220

Cleveland, Ohio, 10/16/2014 --

Genii Software is pleased to announce the immediate availability of CoexLinks Fidelity 3.65, the latest enhancement to its highly regarded coexistence and email fidelity software. As part of the new release, there are three significant updates to further improve the performance and stability of CoexLinks Fidelity.

CoexLinks Fidelity 3.65 is available now for all 32-bit and 64-bit Windows platforms running IBM Domino 6.5x/7.x/8.x/8.5.x/9.x. CoexLinks Clipper 3.6 is available for all Windows-based IBM Notes clients 6.5x/7.x/8.x/8.5.x/9.x. Support for Linux versions on all officially supported Domino servers at 8.5x/9.x is planned for the near future.

Please visit our CoexLinks Fidelity page to find out more about pricing and customer benefits. A fully functional evaluation license is available for free by filling out our on-line evaluation form.

Update 1 - 30% performance enhancement
With a complete code review and numerous changes to streamline, we have achieved a 30% or better improvement in email processing. While most customers won't see a lot of difference because the performance was very good even before these changes, those with heavily loaded systems may see a decrease in bottleneck situations where messages where sometimes backing up in the database. This performance enhancement is separate from the multi-processing mode below which can also have large performance benefits.

Update 2 - Support for Multiple Message Store databases
Customers using the Message Store feature extensively are now able to specify multiple databases, and CoexLinks Fidelity will cycle through the Message Stores to distribute the load. While a single Message Store database is enough when the feature is implemented for only rare message formats, multiple Message Store databases make sense for customers who configure the feature to trap a larger percentage of emails, or who use encrypted mail extensively.

Update 3 - Multi-processing mode with Enhanced Crash Protection
It is quite common for a hub or gateway server to have multiple databases to allow smoother, faster processing by the Router task. In this mode, the CoexLinks MsgProc task can spin off a separate process for each, allowing parallel processing and preventing bottlenecks if one gets backed up. In addition, the multi-process mode allows enhanced crash protection so that if a badly corrupted rich text message manages to crash the rendering engine, the process will detect the crash, log the message which caused the problem and shut itself down. The process manager will then detect that the process is gone and will restart, skipping the offending message. Note that this is extremely rare, but even if it happens in one out of a million messages and a customer has three hundred thousand emails a day, the crash could theoretically happens once every 3 to 4 days. With this feature enabled, processing will go on without pause, and the offending message can be identified and analyzed so that a similar crash can be avoided in the future.

The following console messages show how the multiple process happens. Since we have no messages we can find that currently crash the process, no matter how badly corrupted, we had to add a debug flag that allowed us to create a null pointer for a specific message so we could show what happens when it occurs.

CoexLinks Fidelity and CoexLinks Clipper are solely owned and licensed by Genii Software Ltd.