Ben Langhinrichs

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You might want to change your Outlook: Shifty images

Wed 10 Jun 2009, 11:18 AM

by Ben Langhinrichs
The third in a series showing that Outlook doesn't do a very good job of rendering emails sent to other clients.  (First: Margin Madness, second: Border Patrol)  I've said it before, and I'll say it again: The choice is not between a broken Lotus Notes email system and a working Outlook email system, it is between a somewhat deficient Lotus Notes email system that can be improved dramatically with iFidelty and a somewhat deficient Outlook email system that cannot.

Note that the garbled messages below do not simply look bad, but also confuse which phone number is a fax number and which is a phone number, since the icons are what disambiguate them.

An email (to a prospective client) created in Outlook 2003 looks like this

Original image in Outlook

When it it received by a client using Lotus iNotes 8.0.1 through Firefox 3, the images have been moved to the bottom, and the text is overlapping

Email receved in iNotes with overlapping text and images at bottom

When it it received by Gmail, the images have been moved to the bottom and the line spacing is greatly increased

Email receved in GMail with added borders, added line spacing and images at bottom

When it it received by (a standard web mail system), the images have been moved to the bottom and the lines are shifted

Email receved in with added borders and images at bottom

Copyright 2009 Genii Software Ltd.

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