My chat with Shannon (trying to buy Notes)
Mon 12 Oct 2009, 03:47 PMTweet
by Ben Langhinrichs
[15 minutes more of silence]
Shanon: Unfortunately not
Shanon: Let me provide you with our technical staff's contact number
Shanon: IBM Serv 1800-IBM-SERV (1800-426-7378) or email (email@example.com)
Copyright © 2009 Genii Software Ltd.
What has been said:
876.1. David Jones (10/12/2009 09:04 PM)
Hmmm....clicking "Learn about license types" on the pricing page doesn't even tell me the differences in those 3 license types.
876.2. Mark T Hughes (10/12/2009 10:05 PM)
From what Ed told me earlier today i do believe you need an enterprise cal for designer.
876.3. David Leedy (10/12/2009 10:22 PM)
But will the enterprise cal be good enough to connect to any express server? What about foundations? I don't think I've seen anything about that yet.
876.4. Giulio (12/10/2009 23:00)
This experience doesn't really surprise me. IBM has some great people in there, but it's hit or miss due to the gargantuan size of the organisation. As much as we shouldn't make sport of IBM's goof's this sort of stuff is virtually indefensible. I don't think "Shannon" here is at fault, but he is victim of a system in desperate need of a makeover.
IBM has owned Lotus Notes for around 13 years, the sales process should be clean as a whistle by now.
I know I sound brutal, but,