Ben Langhinrichs

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June, 2012
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Genii Weblog

Civility in critiquing the ideas of others is no vice. Rudeness in defending your own ideas is no virtue.

Tue 19 Jun 2012, 10:27 AM
I am curious where you think most go for help with Notes questions. Do they still go to the forums, or search blogs, or ask on Twitter/Facebook/Google+, or call a business partner? It used to be somewhat more obvious a few years ago, and I am especially curious about those companies who have let go much of their Notes staff during the past few down years. How do they figure out how and who to ask?

I ask partly because I find more customers who have a need for something with one of our products, but don't seem to have any resources when questions come up about Notes development or even administration. I'm not sure where to direct them, and they don't seem sure where to look. It seems especially hard when it is not an XPages question, as wading through the search results for years of other development leaves a bewildering confusion over what is still a valid answer.

Where do you think people go?  Where should they go?

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